“With an understanding that comes from obsessive attention to detail IBeON’s outstanding AMC SERVICES brings you an effective and perfectly-CREATED result”
IBeON Infotech provide comprehensive IT Hardware support for Desktop, Printers, Scanners, Servers, Storage, Backup & Networking devices.
IBeON Infotech is capable of meeting SLAs as per customer business needs, cost effectively for us uptime is the single most critical requirement for our customers and the same is achieved through, resolution within time of breakdowns.
IBeON Infotech technical expertise and support capabilities across wide range of products enabled us to provide maximum uptime.
IBeON Infotech has facilities across locations enable us to provide faster and seamless service support across India. Our integrated and matured quality systems ensure high availability of IT infrastructure and business continuity.
Our experience and expertise across spectrum of IT services made us a preferred AMC service provider in India
IBeON Infotech IT Helpdesk Services acts as a single point of contact for customers Helpdesk co-ordinates between customer and various support functions and organizations from call logging to call closure.
IBeON Helpdesk monitors and drives activities like break fix support, preventive maintenance, installation, Implementation and upgrading of IT infrastructure, IT audits, etc.
IBeON Infotech maintains your machines, periodic maintenance performed when required similarly, Servers and Networks, also does requires maintenance instead of setting it and forget it our technician installs, maintains, and troubleshoots server systems This can include equipment used within an office or facility for an internal network as well as servers that communicate with the internet. Fixing of servers can involve selecting a system or building one from scratch configuring it, and integrating it with an existing network. In some cases, this may involve transitioning from an obsolete server to a new one.
IBeON Infotech maintains your servers operating at peak performance, it’s important to take a close look under the hood. Field Engineers can handle quarterly, bi-annual, and annual maintenance intervals, giving your organization the confidence that comes with a well-tuned data platform.
IBeON Infotech team can handle these issues during off hours so you don’t have to shut down your server. We want to make sure your bottom line isn’t impacted during this process If off hours are not available, our team will work hard to minimize any server downtime.
Pay on visit services-POV
Even the best maintenance routines can’t completely prevent occasional hardware failures That’s why Field Engineers offers POV services that won’t break the bank. Our team will arrive on your site and work the problem to find the most economical solution to get you back up and running.
Benefits of Field Engineer’s POV services include:
- Fast response times
- Only pay for what you need
- On-demand, experienced field technicians
- No complicated service contracts, chalked full of caveats and service limitations
- Flexible IT support
Typical issues resolved
- Raid array configuration
- UPS Failure
- Hand drive swaps
- Network equipment (witches, controllers, access points) diagnose and repair or replace
- Virus removal
- Save money and make budgeting easier
- Get more out of your hardware or facilities
- Focus on other things and leave maintenance to the pros
- Expert technicians at your disposal
- Emergency support when you need it.